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Frequently Asked Questions
account management
How do I delete my account?
How do I edit my account information?
What do I do if I forgot my password?
How do I create an account?
publishing products
How do I renew the publication of one of my products?
Why does my artwork appear smaller from where I cropped it?
Can I remove a product from my list of publications?
Can I change the artwork used on a product after it has been published?
Can I cancel the publication of a product early?
What type of files can I upload?
What color mode should my artwork use?
When do I receive my monthly commission?
What resolution should my artwork be?
shipping
Do you ship to PO Boxes?
What type of shipping services do you provide?
How long does it take for something to be printed and delivered?
How do I return something that was damaged, or incorrect?
Do you ship internationally?