Frequently Asked Questions

account management

  • How do I delete my account?
  • How do I edit my account information?
  • What do I do if I forgot my password?
  • How do I create an account?

publishing products

  • How do I renew the publication of one of my products?
  • Why does my artwork appear smaller from where I cropped it?
  • Can I remove a product from my list of publications?
  • Can I change the artwork used on a product after it has been published?
  • Can I cancel the publication of a product early?
  • What type of files can I upload?
  • What color mode should my artwork use?
  • When do I receive my monthly commission?
  • What resolution should my artwork be?


  • Do you ship to PO Boxes?
  • What type of shipping services do you provide?
  • How long does it take for something to be printed and delivered?
  • How do I return something that was damaged, or incorrect?
  • Do you ship internationally?
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